News, Articles & Knowledge

Today’s e-commerce landscape is more competitive than ever. In a market with rising costs of acquisition and fierce competition, businesses need to be smarter in the way they generate revenue and go beyond just attracting new customers. Instead, capitalising and maximising revenue from existing customers. Two of the most effective strategies for this are upselling and cross-selling.

The modern-day consumer is more connected and online than ever before. This makes customers more demanding as a result, seeking convenience, personalisation and the right message at the right time from brands that they choose to buy from. Various factors such as the covid-19 pandemic, the cost-of-living crisis and new generations entering adult life have led these changes in consumer behaviour, impacting both ecommerce and B2B companies.

In recent months, concerns have been mounting regarding WordPress, a platform that once reigned supreme in the blogging and website creation space. What was once a robust solution for personal blogs and business websites alike now faces multiple crises that call into question its reliability. As technology advances and consumer expectations evolve, WordPress has struggled to keep pace, resulting in a bloated system characterised by excessive plugins and frequent updates that may hinder its performance. In this blog, we delve into the recent security vulnerabilities plaguing WordPress, the internal struggles of its parent company, and the urgent need for businesses to reassess their website platforms.

We are proud to announce that we are finalists in not one but two categories this year at the UK Agency Awards: Best Integrated Campaign and Best Agency Culture! The featured campaign was for our long-standing client, Joseph's Wigs. Our approach centred on building a vibrant community, prioritising customer well-being and engagement, and addressing the emotional needs of our audience. This focus not only fostered strong connections but also drove significant growth in both engagement and sales.